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FAQ
Quick answers to frequently asked questions
General
Find answers from our most commonly asked questions.
1
What products do you sell?
We currently sell two products; our Info Pocket and Electrostatic Air Filter.
2
What are your payment options?
We offer a variety of payment options, including credit cards.
3
What if I want to do a bulk order?
We recommend contacting us for large orders.
4
Where is your Windsor Location?
1310 Ouellette Avenue, Windsor, Ontario.
5
My product came in defected, what can I do?
We’re sorry to hear this and would like to fix it ASAP! Please contact our support page and fill out the form with your information so we can get in touch.
Product Related Questions
Guidance regarding our products.
1
Will the Electrostatic Air Filter work with my furnace?
Yes! We purposefully manufacture our filters to a certain size so you can cut it to your size. You can read more information on this process under the product page.
2
Why should I buy this filter vs an Aluminum grade filter?
Our filters are designed to last a lifetime! The main problem with Aluminum grade filters is that they are more prone to corrosion. Additionally, even after cleaning the mesh packs, dirt can still be present which you’re putting back into the furnace.
Have additional questions?
We’re here to help. Let’s talk.